Store & Shipping Information


Please allow a 24 - 72 hour shipping time-frame for your orders. However, there are times where we encounter delays. After you place your order, you should receive a shipping confirmation. When the order is processed to ship, you will receive another email with this information. Back ordered products will be shipped ASAP in the order they are received.

Peace of Mind with Route:

We offer an option that is added to you cart to insure your shipments with Route Inc. Route is a licensed insurance company that makes your shipping experience even better. Route protects your order, with easy to file claims and tracking. Route is added to your cart automatically, but if you don't want to add the cost to your order, you can decline protection by removing it from your cart. 


You can return merchandise to us within 30 days of purchase. Refunds will be issued (in most cases) in the same method used for original purchase. Products must be returned in the condition in which they were received -- including original packaging, manufacturer tags, etc. Please ship all returns to:

Altitude Outdoors
Returns Dept.
290 S. Washington St. #1
Afton, WY 83110


Product warranty will vary depending on manufacturers. In many cases, products should be returned directly to the manufacturer for warranty service. If you'd like more information about warranty service and where to ship your gear to receive warranty service -- please CONTACT US, and help get things straightened out!

Contact Us:
The easiest way to contact us is via Text. Just shoot a text to 307. 242.1477 and we will get back to you as soon as we can! If you don't want to text us, you can call us on our store lineat 307.885.8008, or fill out the form on our Contact page..